Whether you have a question about your account, need help getting the most out of a scan, or want to report a privacy concern, we have a dedicated channel for each. General support handles everything from scan limits and feature questions to account issues and billing. Privacy inquiries handles data requests, deletion requests, and any questions about how SpecSwift stores or processes your documents.
We're a small, hands-on team and we read every message personally. For the fastest resolution, include the project name or scan in question and a brief description of what you need. If your question is already answered in our FAQ, we'll point you there so you get the answer immediately instead of waiting on a reply.
Reach us by email
Email is the fastest way to get help from our team.
What can we help with?
Product questions
Wondering if SpecSwift works with your spec format, trade divisions, or team workflow? Email us and we'll walk you through it.
Account & billing
Issues with your account, scan limits, or subscription? We'll sort it out quickly.
Partnerships & feedback
Building something in the construction tech space or have product feedback? We'd love to hear from you.
Mailing address
H. Mollenry and Co.
P.O. Box 3605
Dublin, Ohio 43016
United States
For fastest response, email us directly. Mail inquiries may take longer to process.
Find an answer faster
Our FAQ covers the most common questions about spec review, submittals, and how SpecSwift works.